Latest Announcements

Latest Announcements

※ 2022/09/01 update:

According to our Taiwan post office latest announcements,
Here is the link of our website for details:

https://www.adenium.com.tw/0722%20only%2049%20countries%20open%20for%20delivery.htm

 

※ 2022/08/08 update:

Dear buyer,

Thanks for your interest in our seeds,

According to our Taiwan post office latest announcements, since July 22nd, there are only 54 countries are open for international airmails, but there are 9 countries also have the limit, just resumed EMS, please refer to below:

Here is the link of our website for details:
https://www.adenium.com.tw/0722%20only%2049%20countries%20open%20for%20delivery.htm

 

※ 2022/06/27 update:

We will never be selling seeds to Australia from today.

 

※ 2022/06/15 update:

Taiwan Post announced today that Parcel Service to Greece、Brazil、Chile、Peru、Egypt and South Africa resumes from June 15.

★ An additional shipping fee of $18 is required for using parcel service.

*To pass customs in Brazil, you must add Cadastro de Pessoas Físicas(CPF) or Cadastro Nacional da Pessoa Jurídica(CNPJ) to the shipping information.

ABOUT SHIPPING

According to our Taiwan post office latest announcements, due to the outbreak of COVID-19 airmail services to many destinations are suspended. Currently, International Airmail services are available to 43 destinations. But 9 countries have the limited service, some only resumed EMS, Here is the link of our website for details:
https://www.adenium.com.tw/0722%20only%2021%20countries%20open%20for%20delivery.htm

Here is the link of the post office for updates.

However, if you have friends or family living in the areas that Taiwan post office can provide international registered airmails or EMS, we can send the seeds to that area and you can bring the seeds back from your friends or families.

If you don't have any friends or family in those areas that Taiwan post office can provide service. We will inform you once our Taiwan post office resumes the international airmails. Stay tuned for more updates. If you would like to buy in bulk quantity, tell us where you are from and we can quote you FedEx shipping fee.

We always do our best to process all the Shopify orders on time, We would like our customers to receive their seeds as soon as possible. Yet regarding the postal shipping speed of different countries, we have no control over it. We appreciate your patience and your understanding.

Please keep supporting us. If you have any questions, concerns, want to share your thoughts, or suggestions please let us know. We will reply as soon as possible. Thank you.

Yours sincerely,

Chi Lung Ko
Skillful Hand Garden of Taiwan
https://www.adenium.com.tw

※ 2022/04/12 update:

The post office started Parcel Service to Hungary, Latvia and Luxembourg from Taiwan.
★ An additional shipping fee of $18 is required for using parcel service.

※ 2022/04/01 update:

Dear Australian customers,

We are glad to announce that some of our Australian customers informed us that they successfully received their parcels. There has not been any other case of destruction of seeds. We hope there will be no problems in the future.

Thank you for your understanding and support,

Sincerely yours,

Chi Lung Ko
Skillful Hand Garden of Taiwan
http://www.adenium.com.tw  

※ 2022/03/15 update: 

Dear Australian customers,

We have been shipping Adenium Obesum seeds to Australia for years. And the recent orders of our customers have been destroyed by Biosecurity in Australia stating "Unidentified foods" "Non commercially packaged unidentified seeds" We enclosed the phytosanitary certificate and the invoice. Outside the package, we stated as below.

“This envelope contains () Adenium Obesum seeds.
An invoice, and a phytosanitary certificate are enclosed.”

Our seeds are examined by Bureau of Animal and Plant Health Inspection and Quarantine in Taiwan. We put the seeds in a sealed envelope and we seal it again to conform the standards of packaging seeds of Australia. We already inquired with Biosecurity in Australia via e-mail. We have not got a reply yet and please contact them via phone what is necessary to import adenium seeds, what rule has changed recently before placing an order. We will not be liable for the import responsibility, costs and risk of destruction. If the seeds are detained, delayed, returned or destroyed by your local customs/Biosecurity, we will not be responsible for such damages. No refunds will be made for the orders placed after March 15, 2022 (Taiwan Time).

If you have any information or suggestions, please feel free contact us.

Sincerely yours,

Chi Lung Ko
Skillful Hand Garden of Taiwan
http://www.adenium.com.tw 

※ 2022/03/02 update: Affected by the war, the airmail route to Ukraine and Russia has been interrupted. Airmail services to Russia and Ukraine will be suspended. 

※ 2022/02/21 update: The post office started international registered airmail delivery service to Portugal.

※ 2022/1/8 update: 

Dear all Adenium lovers,

Happy Chinese New Year! Wishing you fullness of the vigor and vitality of the tiger. We are extremely grateful for your support and we wish you a peaceful and restful festive break with your loved ones. Due to Chinese New Year Holiday in Taiwan, our Quarantine Bureau and post office will be off on January 29 to February 06.(Taiwan time). The expected date of quarantine is on February 08, 2022 or on February 11, 2022. (Taiwan Time) Our online shop Shopify will still be open. Feel free to place an order. We will ship your order as soon as possible after we complete the quarantine of the seeds. Once your order has been shipped, you will be sent a confirmation email with tracking information to the email address used during checkout.Thank you for your understanding and long-term support.  In the meantime, if you have any questions, concerns, or want to share your thoughts, please feel free to contact us. We will do our best to respond promptly to your email when we return on February 07. 

Wishing you a very warm and Happy Chinese New Year. May you find abundance of happiness and success in this year. Happy Holidays and may you have a wonderful New Year!

Sincerely yours,

Chi Lung Ko
Skillful Hand Garden of Taiwan
https://www.adenium.com.tw

※ 2022/1/1 update: We have updated our Terms and Conditions. Please take a moment to read the terms before ordering. If you make an order, you agree to be bound by these new terms.

Thank you and stay safe.

If you have any questions, concerns, or want to share your thoughts, do not hesitate to contact us.

Sincerely yours,

Chi Lung Ko
Skillful Hand Garden of Taiwan
https://www.adenium.com.tw

※ 2021/12/15 update: The post office started international registered airmail delivery service to India and Israel.

Thank you for your interest in our seeds,

According to our Taiwan post office latest announcements, due to the outbreak of COVID-19 airmail services to many destinations are suspended. Currently, International Airmail services are available to 41 destinations. But 9 countries have the limited service, some only resumed EMS, Here is the link of our website for details:
https://www.adenium.com.tw/0722%20only%2021%20countries%20open%20for%20delivery.htm

Here is the link of the post office for updates.


However, if you have friends or family living in the areas that Taiwan post office can provide international registered airmails or EMS, we can send the seeds to that area and you can bring the seeds back from your friends or families.

If you don't have any friends or family in those areas that Taiwan post office can provide service. Please wait for a couple of weeks, we will inform you once our Taiwan post office resumes the international airmails.

Stay safe and Thank you.


We always do our best to process all the Shopify orders on time, We would like our customers to receive their seeds as soon as possible, But the shipping speed can vary depending on the country. It is something we have no control over it. We appreciate your patience and your understanding.

Please keep supporting us selling Adeniums. If you have any questions, concerns, want to share your thoughts, or suggestions please let us know. We will reply as soon as possible and try our best to improve. Thank you.

Yours sincerely,

Chi Lung Ko
Skillful Hand Garden of Taiwan
https://www.adenium.com.tw